Rochester Regional Health is dedicated to offering excellent medical care and delivering this care following guidelines that ensure the rights of all patients. Below are important forms and policies for patients.
Bill of Rights
The bill of rights that each Rochester Regional Health patient is entitled to.
Speak Up
Guidelines on your role on the healthcare team and how to speak up about any concerns with your care.
HIPAA & Confidentiality
We are committed to protecting medical information about you. In addition, The Health Insurance Portability and Accountability Act (HIPAA) has set forth regulations to protect your health information.
Privacy Notice
View the full privacy notice (healthcare privacy) for all patients.
Advance Directives
You can make decisions and issue directives now that will ensure that your wishes are followed in the event you become incapable of making important decisions about the medical care you receive. It is the policy of Rochester Regional Health to follow the wishes you have expressed in a properly executed Health Care Proxy and/or Living Will.
Financial Assistance
If you cannot afford to pay for part or all of your essential health care services, you may be eligible for Financial Assistance / Charity Care. We offer financial assistance for insured patients who need help paying deductibles, co-pays and coinsurance.
Disclaimer
The Rochester Regional Health Disclaimer for use of services at the rochesterregional.org website.
Compliance Concerns
For concerns related to compliance at our hospitals, please reach out to our patient advocacy team.