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Billing & Insurance
    Billing and Insurance

    Participating Insurance Plans

    Below is a listing of health plans that Rochester Regional Health hospitals and employed Rochester Regional Health providers participate with. Health Plans have numerous products, some of which Rochester Regional Health may not participate in. Please check with your health plan or provider to verify whether or not the provider participates in your Health Plan product.

    Private / Non-Employed physicians that may provide services at our hospitals and clinics are not represented here.

    If you have any questions about the Health Plans we participate with, please call customer service at (585) 922-1900.

    List Last updated: December 18, 2024

    Health Insurance Plans

    Health Insurance Provider Rochester
    General
    Hospital    		 Unity
    Hospital    		 Newark-Wayne Community Hospital Clifton Springs Hospital & Clinic United Memorial Medical Center
    Aetna Healthcare - Commercial Yes Yes Yes Yes Yes
    Aetna Medicare Advantage Plan Yes¹ Yes¹ Yes¹ Yes Yes
    CDPHP No No No No No
    Corvel (formerly CareIQ) Yes No Yes No No
    Cigna Healthcare Yes Yes Yes Yes Yes
    ElderONE Yes Yes Yes Yes No
    Emblem Health Yes Yes Yes Yes Yes
    The Empire Plan (United HealthCare) Yes Yes Yes Yes Yes
    Excellus BlueCross BlueShield (BCBS) Yes Yes Yes Yes Yes
    Fidelis Care Yes Yes Yes Yes Yes
    Fidelis Care Medicare Plans Yes Yes Yes Yes Yes
    Highmark BCBS Yes Yes Yes Yes Yes
    First Niagara Business Works (Key Insurance) Yes Yes Yes No No
    Humana Medicare No No No No Yes
    Independent Health Commercial/Medicare Yes Yes Yes Yes Yes
    Independent Health Medicaid No No No No Yes
    Lifetime Benefits (RMSCO) Yes Yes Yes Yes Yes
    Magnacare Yes Yes Yes Yes Yes
    Martin's Point (US Family Health Plan) Yes Yes Yes Yes Yes
    Medicare Yes Yes Yes Yes Yes
    MetraComp Yes Yes Yes No No
    Multi Plan Yes Yes Yes Yes Yes
    MVP Healthcare Yes Yes Yes Yes Yes
    NY Medicaid Yes Yes Yes Yes Yes
    OneCall Medical Yes No Yes No No
    Pomco Yes Yes Yes Yes Yes
    TriCare Yes Yes Yes Yes Yes
    United Healthcare Yes Yes Yes Yes Yes
    Univera Healthcare Yes Yes Yes Yes Yes
    Beacon Health (Value Options) Behavioral Health Yes Yes Yes Yes Yes
    Veterans Administration (VA) Yes Yes Yes Yes Yes
    Wellcare of NY / Today's Option Yes Yes Yes Yes Yes
    Molina Health Care of NY (formerly YourCare) Yes Yes Yes Yes Yes

    Dental Insurance

    Dental Insurance Provider Rochester
    General
    Hospital    		 Unity
    Hospital    		 Newark-Wayne
    Community
    Hospital    		 Clifton Springs
    Hospital & Clinic    		 United Memorial
    Medical Center
    Cigna Dental Yes No No No No
    DeCare Dental Yes No No No No
    DentaQuest Yes No No No No
    Excellus BlueCross BlueShield (BCBS) Dental Yes Yes No No No
    FedMed Dental Yes No No No No
    Government Employees Health Association (GEHA) Dental Yes No No No No
    Guardian Dental Yes No No No No
    Health Economics Group Dental Yes No No No No
    HealthPlex Yes Yes No No No
    Liberty Dental Yes No No No No
    MetLife Dental Yes No No No No
    United HealthCare Dental Yes Yes No No No

    Vision Insurance

    Vision Insurance Provider  Rochester General Hospital Unity Hospital Clifton Springs Hospital & Clinic Western New York Medical Group
    Aetna Dental Yes Yes No Yes
    Cigna Dental No Yes Yes No
    DeCare Dental No Yes No No
    Delta Dental No Yes No Yes
    DentaQuest No No No No
    Excellus Dental Yes Yes No Yes
    FedMed Dental No Yes No No
    GEHA Dental No Yes No No
    Guardian Dental No Yes No No
    Health Economics Group Dental No Yes No No
    HealthPlex Yes Yes No No
    Liberty Dental Yes Yes Yes No
    MetLife Dental No Yes No No
    United Dental Yes Yes Yes Yes
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