The newly opened Rob and Pamela Sands Emergency Department is part of Rochester Regional’s ongoing mission to provide the highest quality patient care and to best serve the residents of the Finger Lakes region.
The Rob and Pamela Sands Emergency Department is staffed around the clock by licensed physicians, providing community members the care they need and deserve right where they want it, close to home. Newly designed to accommodate an increase in patients seeking treatment and to provide a better, safer experience for all, the unit includes:
An adjacent helipad allows for high-acuity transfers to regional trauma centers as needed. The unit also includes our Comprehensive Psychiatric Emergency Program (CPEP) – providing emergency psychiatric care in a safe, private and comfortable space.
Learn More about our Comprehensive Psychiatric Emergency Program (CPEP)
Cafe 
Handicap Accessible 
Free WiFi Available 
Gift Shop 
Pediatric Friendly 
Spiritual Care Available 
Medical Library on site 
ATM on site 